All Systems Operational
Past Incidents
Feb 25, 2017

No incidents reported today.

Feb 24, 2017

No incidents reported.

Feb 23, 2017

No incidents reported.

Feb 22, 2017
Highlights:

- Added new contact activities API to the HubSpot CRM element
*You can now get all the activities associated with a contact in Hubspot with the /contacts/{contactId}/activities API.

- Fixed folder copy in the OneDrive element
*We've fixed an issue with the OneDrive element so that you can now successfully copy a folder from one location to another in OneDrive using the POST /folder/copy and POST /folder/{id}/copy endpoints.

- Updated the Shopify element's where clause filtering documentation
*Swagger for fulfillment_status under GET Orders is updated.

- Clarified the Stripe element documentation
*The 'where' parameter in the /customers/{id}/subscriptions and /customers/{id}/payment-methods APIs are not supportable by the Stripe endpoint, so we've taken that out of the documentation.

- Fixed Connectwise Helpdesk and Connectwise CRM query by date
*Searching Connectwise Helpdesk and Connectwise CRM by the lastModifiedDate and lastUpdated fields now works properly. Try it out on Incidents, Organizations, or Contacts objects.

- Updated some Salesforce Service Cloud documentation
*We've updated the Salesforce Service Cloud documentation for Contacts to include some additional fields that are available on that resource.

- Improvements to the Autotask Helpdesk element and documentation
*Added support for Autotask CEQL combining simple expressions with logical operators.
*Updated the documentation for Autotask.

- Added support for file links in the Citrix ShareFile element
*Added support for the GET /files/{id}/links and GET /files/links?path= APIs for the Citrix ShareFile element

- Added configuration parameter to the GoToWebinar element
*There is now a baseUrl configuration parameter that will need to be provided when creating an instance of the GoToWebinar element.

- Fixed Salesforce Marketing Cloud pagination
*We've fixed the pagination in the Salesforce Marketing Cloud element for contacts and campaigns resources

- Added GET /custom-fields to each NetSuite element
*Added the GET /custom-fields endpoint to NetSuite CRM V2, NetSuite ERP V2, and NetSuite Finance V2.
*Added the GET /lookups/{fieldName} endpoint to NetSuite CRM V2, NetSuite ERP V2, and NetSuite Finance V2.
*Added the custom fieldType to GET /custom-fields in each NetSuite Element.
Feb 22, 09:01 MST
Feb 21, 2017

No incidents reported.

Feb 20, 2017
Highlights:

- Fixed ConnectWise /incidents "where" clause
*ConnectWise can now use IN conditions in the GET /incidents where parameter.
*ConnectWise can also make complex where statements, including multiple OR and AND statements in the GET /incidents where parameter.

- Disallowed user modification or deletion of parent account formulas
*Users can not modify or delete formulas that belong to another user in their company. Each user will only be able to modify and delete formulas that they have created. They are still able to view, create instances and clone formulas owned by a parent account.

- Elements Builder AWS lambda publishing
*It's now possible in Elements Builder to publish an element, using lambda and apigateway, to AWS.

- Better formula JS failure handling
*When a formula script or filter step fails, you will now be able to see any console.log or notify.email values that were created before the Javascript failed. Any emails in the notify list will also be sent.

- Fixed WooCommerce failing with parameter OAuth
*If provisioning a WooCommerce element instance fails using HTTPS, it will be retried with the parameter OAuth method.

- Added Signup Partner API for adding related organizations
*We've added a POST /signup-partners API, which allows designated companies to create associated partner organizations within Cloud Elements.
*This organization designation will need to be added by someone on the Cloud Elements team, so give us a shout if this is something you think you might want to use.
*The created user will be returned, and the parent company can use the token from the response to get User/Org secrets via the GET /authentication/secrets API.

- Improved error messaging for invalid Sharepoint credentials
*Creating an instance of Sharepoint will now return a better error message if a token cannot be created.

- Enhanced /history API in JIRA element
*Added GET /incidents/{incidentId}/history API to JIRA element. You can use this to get the change log of a JIRA issue. Check it out!

- Added deleted instance count to Administration Instances page
*Added the count of deleted instances from the last 30 days to the Administration -> Instances

- New Bills and Projects resources for Netsuite Finance 2016 R1
*Added CRUDS capabilities for /bills and /projects resources for the Netsuite Finance 2016 R1 element

- Improved error messaging for bulk CSV to JSON conversion
*Fixed an issue wherein, during bulk CSV to JSON conversion, if convertNativeType is set to true (which is also the default) and if the common resource/object definition is invalid, an error/exception was not being returned to the user and a 200status was being returned. It should now properly inform you what the problem is.

- Added /external-activity APIs to the Marketo element
*You'll now find some new /external-activity APIs that let you work with external activities.
*The new resources are:
-GET /external-activity/types
-PATCH /external-activity/type/{apiName}/approve
-PATCH /external-activity/type/{apiName}/attributes
-POST /external-activity/type
*NOTE: The custom activity permissions for these will have to be enabled within Marketo in order for them to work.
Feb 20, 08:51 MST
Feb 19, 2017

No incidents reported.

Feb 18, 2017

No incidents reported.

Feb 17, 2017

No incidents reported.

Feb 16, 2017

No incidents reported.

Feb 15, 2017
Highlights:

- Fixed ConnectWise /incidents "where" clause
*ConnectWise can now use IN conditions in the GET /incidents where parameter.
*ConnectWise can also make complex where statements, including multiple OR and AND statements in the GET /incidents where parameter.

- Do not allow users to modify or delete parent account formulas
*Users can not modify or delete formulas that belong to another user in their company. Each user will only be able to modify and delete formulas that they have created. They are still able to view, create instances and clone formulas owned by a parent account.

- Elements Builder AWS lambda auto publish
*Extended Elements builder publish functionality to auto publish lambda and apigateway to AWS

- Better formula JS failure handling
*When a formula script or filter step fails, you will now be able to see any console.log or notify.email values that were created before the Javascript failed. Any emails in the notify list will also be sent.

- Fixed WooCommerce Failing With Parameter OAuth
*If provisioning fails with HTTPS it will recall with parameter OAuth

- Added Signup Partner API for Adding Related Organizations
*We've added a POST /signup-partners API, which allows designated companies to create associated partner organizations within Cloud Elements.
*This organization designation will need to be added by someone on the Cloud Elements team.
*The created user will be returned, and the parent company can use the token from the response to get User/Org secrets via the GET /authentication/secrets API.

- Improved error messaging for invalid Sharepoint credentials
*Creating an instance of Sharepoint will now return a better error message if a token cannot be created.

- Enhanced /history API in JIRA element
*Added GET /incidents/{incidentId}/history API to JIRA element. You can use this to get the change log of a JIRA issue. Check it out!

- Added Deleted Instance Count to Administration Instances Page
*Added the count of deleted instances from the last 30 days to the Administration -> Instances page

- New Bills and Projects resources for Netsuite Finance 2016 R1
*Added CRUDS capabilities for /bills and /projects resources for the Netsuite Finance 2016 R1 element

- Added /external-activity APIs to the Marketo element
*You'll now find some new /external-activity APIs that let you work with external activities.
*The new resources are:
-GET /external-activity/types
-PATCH /external-activity/type/{apiName}/approve
-PATCH /external-activity/type/{apiName}/attributes
-POST /external-activity/type
*NOTE: The custom activity permissions for these will have to be enabled within Marketo in order for them to work.
Feb 15, 09:43 MST
Feb 14, 2017

No incidents reported.

Feb 13, 2017
Highlights:

- New API for adding leads to a campaign in Pardot
*You can now add leads to a campaign in Pardot using PUT /hubs/marketing/campaigns/{id}/leads.

- Removed certain unsupported APIs from the Autotask Helpdesk documentation
*Some APIs aren't supported by Autotask. We've gone ahead and removed the following APIs from the Autotask Helpdesk documentation. Don't worry, we haven't removed any actual functionality, only the confusing appearance of functionality.
-POST /fields/{type}
-GET, DELETE, PATCH /fields/{type}/{id}
-DELETE /incidents/{id}

- Fixed Zoho searching issue in Zoho CRM
*Fixed an issue with the Zoho CRM element where you could not search using AND and OR conditions. You can now use a query like: where = Email='email1@test.com' OR Email='email2@test.com' when searching (e.g. GET /contacts) in Zoho CRM.

- Added API for HubSpot Marketing
*You can now delete a file from the CDN for HubSpot marketing using the DELETE /files/cdn/files/{id} API.

- Added bulk APIs in the Autotask elements
*Because you never know when you're going to need a lot of data, the Autotask CRM and Helpdesk elements now support our normalized bulk API.
*We've also made changes that significantly improve the performance of large, paged queries.

- New Oracle Sales Cloud element
*We've added a brand new and improved Oracle Sales Cloud element to the catalog!
*This element is based on Oracle's Release 11 REST API.
*Currently supported resources are Accounts, Contacts, Activities, Leads, Opportunities and Deals.
*Be sure to check our documentation on our developer portal for additional tips on using this element.
*If you're using the existing Sales Cloud element, not to worry. It'll continue to work as it always has, you just won't see it in the catalog anymore.

- Introducing the Amazon S3 element
*Added Amazon S3 element to the Cloud Storage and Documents hub, try it out!

- Fixed custom object date field transformations for Eloqua
*We've fixed an issue with transforming Eloqua custom date fields. It wasn't actually working before, due to some specifics of Eloqua data that we won't go into right now. Suffice it to say that is works just fine now.

- Bulk CSV to JSON nested object native type conversion
*For bulk queries and downloads wherein the results are converted from CSV to JSON, the native data type conversion (string, number, boolean, etc.) now leverages the common resource or user defined object definition for nested objects
*The assumption is that the convertToNativeType flag is set to true on the POST /bulk/query API. The default value for the convertToNativeType flag is true.

- Fixed Microsoft Dynamics element paging
*We've fixed an issue with the Microsoft Dynamics element to now properly respect the pageSize and page parameters.
Feb 13, 08:04 MST
Feb 12, 2017

No incidents reported.

Feb 11, 2017

No incidents reported.